Support
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Join our Discord support channel to chat with the team and community members in real-time.
Open Support ChannelFrequently Asked Questions
Quick answers to common questions about EtherHub
How is EtherHub different from other DeFi apps?
EtherHub is different because it makes DeFi one simple, cross-chain experience. Instead of juggling multiple apps for swaps, staking, lending, or bridging, EtherHub brings it all into a single place: fast, secure, and chain-agnostic. Most DeFi apps focus on just one thing; EtherHub lets you do it all with clarity and control.
How do I get started with EtherHub?
Simply join our beta program with your email. No wallet setup or technical knowledge required to get started.
Is EtherHub safe to use?
Yes! We integrate with audited protocols like Aave, Uniswap, and Compound. Your funds are always secured by battle-tested smart contracts.
What fees does EtherHub charge?
EtherHub is free to use. You only pay the standard blockchain gas fees and protocol fees from the underlying DeFi services.
Can I use EtherHub on mobile?
Yes! EtherHub is a mobile app designed for iOS and Android. Download it from your device's app store.
What's the minimum amount to start?
You can start with as little as $20 worth of crypto. We recommend starting small to learn how DeFi works before investing larger amounts.
How quickly can I withdraw my funds?
Most strategies allow instant withdrawal. Some protocols like ETH staking may have withdrawal periods. EtherHub clearly shows you the terms before you invest.
Do I need to understand DeFi to use EtherHub?
Not at all! EtherHub is designed for beginners. We provide simple explanations, risk ratings, and step-by-step guidance for every action you take.
What happens if I lose my phone?
Your funds are secured by your recovery phrase, not your device. As long as you've safely stored your recovery phrase, you can restore access to your funds on any device.
When will EtherHub be available for everyone?
We're currently in beta testing. Join our beta program to get early access and help shape the final product. Public launch is planned for early 2025.
Can I connect my existing wallet to EtherHub?
Yes! You can connect popular wallets like MetaMask, Coinbase Wallet, and others. EtherHub also offers a built-in wallet for maximum simplicity.
What if something goes wrong with my transaction?
Our support team is available 24/7 through Discord and email. We'll help you understand what happened and, if it's our error, we'll work to make it right.
Is my personal information safe?
We follow privacy-first principles. EtherHub doesn't store unnecessary personal data, and we never share your information with third parties. Read our privacy policy for full details.
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